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Notification

What types of instant notifications about fraud events, reports are available for receiving in your PingOcean dashboard?
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After you have registered or logged in to the operator’s Personal Account https://pingocean.com/en/signup, you can select the channels for sending events and notifications via API, FTP, E-mail, SMS. Notifications are flexible, and differentiation of types of notifications by channels, events is available.

 

How to configure instant notification of fraud events via API?
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In the Personal Account, select the "Fraud Detection" section, then select "Alerts", in the upper right corner click "NEW +", the fields to be filled will be displayed. In the "Notification Channel" select the type of notification - API.

How to set up instant receipt of fraud event notifications via Email?
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In the Dashboard, select the "Fraud Detection" section, then select "Alerts", in the upper right corner click "NEW +", in the "Notification Channel" field, select the type of notifications - Email. Fill out all the necessary fields.

How to configure instant notification of fraud events via SMS / Push?
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In the Personal Account, select the "Fraud Detection" section, select "Alerts", then click "NEW +" in the upper right corner, select the notification channel in the "Notification Channel" - SMS / Push field. Fill in all the necessary fields and click Save.

How to configure instant notification of fraud events via FTP?
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Go to the "Fraud Detection" section, select "FTP Servers", then to create a server in the upper right corner, click "NEW +". Fill all necessary fields. Go to the FTP format tab, and create at least one format for notifications. When creating an FTP format, specify the necessary types of events and select a file format. To test the upload of FTP files in the lower right corner, click Send. If the unloading is done conveniently, the Log tab will display a line with the Success status.

Can I simultaneously receive notifications on all channels, namely via FTP, API, Email, SMS / Push?
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Yes, you can receive notifications on all available channels at the same time. You need to create settings for each of the notification channels FTP, API, Email, SMS / Push. Channel notifications will be sent at the same time.

Can I add multiple email addresses for notifications?
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Yes, you can add an unlimited number of Email addresses for instant notifications in the "Fraud Detection" - "Alerts" section.